If for any reason you are not happy with your purchase, we are happy to accept returns for refund or exchange.
Please return items within 14 days in their original condition, this means the item is unworn, undamaged with no marks and in its original packaging.

How to return an item

Please visit your account section on our website to notify us that you will be returning an item for a refund.

  • Click on your order history where you will see your recent orders, click 'Return Items' and select the styles you will be returning and the reason for the return from the drop down menu. 
  • Once completed, please fill in the returns note enclosed within your original order with your name and order number so we can identify your order. If you no longer have this, a returns form will also be automatically emailed to you when you register the return online (please check your junk if you do not see this immediately).
  • If possible re-use the postage bag for your returns
  • Use the UK pre-paid returns address label enclosed in the package.
  • Take your parcel to any Post Office and remember to get proof of postage. In case you need it, the returns address is: Red Jasper 228 Aylestone Lane Wigston Leicester LE18 1BD


*Please note the parcel is your responsibility until it reaches our office, therefore please retain your proof of postage. We will email you once we have processed the refund. Refunds will be credited to the original method of payment, the funds will normally appear in your account within 5 working days depending on your bank. Please note, the delivery charge for sending the order out will not be refunded. We will email you once we have processed your refund.



Nature Knows Best

Fabric Story

All our Tops and Leggings are made with beautiful natural, sustainable fabrics.

Lyocell, Modal & Cotton fibres have so many wonderful properties including excellent moisture absorption, breathability and antibacterial qualities making them perfect for our women's activewear and especially for those with even the most sensitive skin.

Sustainability

Natural sustainable materials, eco friendly packaging, minimal waste production processes, reduced carbon footprint by manufacturing and despatching from one location here in the UK are some of the practises we maintain to help keep the impact on our natural resources low which protects our ecosystem and will improve the quality of our lives both now and for future generations.

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